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Moderator playbook

Routine

Check official links before pinning content. Remove scam links and impersonation promptly; retain a private minimum evidence record without collecting recovery material. Stop trading coordination and misleading financial claims. Credit useful community work and treat questions respectfully.

Reply templates

Escalation

Use incident response for official account compromise, wrong contracts or missing disclosures. A moderator must not promise a refund, price support, listing or restored funds. Record the action, reviewer and appeal outcome. Owners and reporting channels remain unassigned until the launch checklist is completed.